Vol. 26, Issue 2, 2016May 19, 2016 CDT
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Customer-Firm Interaction and the Small Firm: Exploring Individual, Firm, and Environmental Level Antecedents
Customer-Firm Interaction and the Small Firm: Exploring Individual, Firm, and Environmental Level Antecedents
Srivastava, S., & BarNir, A. (2016). Customer-Firm Interaction and the Small Firm: Exploring Individual, Firm, and Environmental Level Antecedents. Journal of Small Business Strategy, 26(2), 23–50.